Return Policy

At Mametrendz, we are committed to delivering your orders with care and ensuring that each product reaches you in perfect condition. However, in the rare event that you receive a defective or incorrect item, please reach out to our customer service team immediately with clear photographic evidence of the issue. This must be shared on the same day of delivery to be eligible for resolution.

We do not offer a general return policy. Only defective items are eligible for replacement.

Exchanges are available for items that are unworn, unwashed, and in their original condition, with all tags and packaging intact.
Exchange requests must be raised within 7 days of delivery.
If the requested item for exchange is out of stock, a refund will be issued.

For hygiene and safety reasons, the following items cannot be returned or exchanged:

In cases where the requested exchange item is unavailable, we will issue a refund and provide a clear explanation of the situation.

Customers are responsible for the return shipping costs, except in cases of defective or incorrect items.
To initiate an exchange or claim a replacement, please contact our customer service team at info@mametrendz.com with your order details.

✨ Thank you for choosing Mametrendz. We value your trust and support!